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Chalet Hotel Cocon des Neiges Reviews
4 reviews of Chalet Hotel Cocon des Neiges in Les Menuires, France.
Voted 7th out of 27 reviewed hotels in Les Menuires France
- Superb(3)
- Good(1)
- O.K.(0)
- Poor(0)
- Awful(0)
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It was a fantastic family holiday and the staff were brilliant!
Reviewed 5 Jul 2024
The location was great, but the highlight for me were the people running it – they were just brilliant! The team that were there would go out of their way to cater for the kids and all the little touches they did were just fantastic. They were all really happy and nice people, they were really good – couldn’t have asked for more.
I thought the rooms were a little bit small, a bit tight.
I would give the overall holiday a four and a half out of five. The half is just because the rooms are a little bit tight, it was a little bit tight getting suitcases in and out, and trying to store everything…could just do with being a wee bit bigger, but not much they can do about that I suppose.
We’d all definitely go back!
The food was absolutely brilliant. Really good quality, the staff were really attentive, flexible, it exceeded our expectations to be honest. It was really excellent!
We had the ability to have teas and coffees all day, they had the little cakes put out in the afternoon and little things to drink before our meals. There were so many great little touches that just made the holiday so good for us.
The location was perfect, just fantastic. It was spot on really. You’re right on the slopes, it was just wonderful, a great location!
4.5/5
It was great and the service was so good!
Reviewed 5 Jul 2024
It was great and the service was so good!
The staff were amazing. We were a big group of 5 families with fussy kids and the staff were really good and accommodating. The young staff in the bar and the restaurant were great and fun when we had a bit to drink.
There were only a few issues when we first got there (hot tub wasn’t working and a couple of light bulbs were broken), but they did fix it all.
The beds were comfortable too.
Overall we were all very happy, we would all definitely go back.
The food was good, the booze was good and it was good value for the amount of food and wine we had included. We thought it was good value.
We also loved the fact that we got some cake when we got back, then went out again. Then when we got back around 7pm before dinner there was some champagne (I think) and nibbles which was amazing.
The location was amazing. It was on the slopes, right by the bubble lift and only a 5min walk to the ski school. It was also only about a 15-20min walk to the main town (we only went probably twice) and also watched the ski school do their lights show and everything. You could also just ski there.
Can’t beat the location.
Reviewed 3 Jun 2024
The room setup suited us perfectly, finding a good room set up for a family of 5 is normally tricky, having a mezzanine felt like we could continue with our evening and not upset the kids. Can’t fault the food, was so great being with a family operator as you didn’t need to worry about whether the kids would like the food. Can’t beat the location, as ski in ski out as possible, was so useful for the children and even better for us.
All four families had glowing reports!
Reviewed 13 May 2024
We all had a fantastic time and the staff couldn't do enough for us. They were an extremely helpful bunch of youngsters and were just great. The families that had the smaller rooms found it a bit tight, but we were really there for the skiing - don't spend much time in it. Food was great, not so much for the kids. Although not entirely a fair comment - younger ones were fine with plain pasta etc. but older ones found it boring. We asked the staff and they were so helpful and actually gave us the adult menus which the kids could then choose from. The gondola is 10m away! It's right on the doorstep, it's the best ski in/ski out that I've seen. One of the kids came down one day and skied into the locker room! It got busy some days but that's just skiing for you. The snow was a bit rough for our week, but we had a good time. You can’t change the weather.
© 2024 SNO Group Ltd • company no. 5995288 • VAT no. 946 9394 63 SNO, Apsley House, 176 Upper Richmond Road, London, SW15 2SH.
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