Came here with my children and grandchildren expecting a routine beach holiday. Couldn’t have been more pleasantly surprised. Arrived late after a flight delay and private pick up no show to a warm welcome and quick efficient check in. The was an opportunity to have a meal and drinks if we had wanted as there is a 24 hr cafe restaurant open with an attached patisserie serving food to order. We were allocated a sea view room in the main hotel whilst the rest of our family had opted for family bungalows in the hotel grounds. Our suite was an adequate size with an option for a third person on a sofa bed. It was immaculately clean with a comfortable king size bed, decent pillows and light duvet. The bathroom didn’t have a bath but had a large walk in shower with a rain shower head and an additional flexible shower. All toiletries including toothbrushes, toothpaste and shaving kits were supplied. The room had a quiet and efficient air con system that was easy to operate. The tv was a bit of a let down as the supplied channels were poor for uk guests. (Didn’t watch it for the duration of the holiday) . There was also an easy to operate safe. The hotel also has great WiFi so there is no need to buy expensive Sim packages with your network provider. The hotel has a large main buffet restaurant where you have breakfast, thereafter an option to have lunch and an evening meal. There are also a number of other restaurants comprising Greek, Turkish, steakhouse, Italian and Chinese at a small premium for adults. As standard we were allocated a personal assistant for the duration of our stay. She set up a family chat group on What’s app so we could directly message her with any issues or questions. She was invaluable, she booked all our a la carte restaurants for us, arranged maintenance to attend to an air con fault and a surprise delivery of fruit, wine and a birthday cake for our grand daughter’s birthday. She also arranged for a late check out for all of rooms free of charge as our flight times were late in the day. There a number of swimming pools that cater for all age groups and swimming abilities. There are also quiet areas for adults and an adult only pool. Towels were plentiful and clean. There were also plenty sun beds on the beach, grassed areas and poolside. There is also a water slide water park area catering for all ages with life guards throughout. Easy access to the beach and two expansive piers. There are organised activities on throughout the day including water aerobics, yoga, water bikes and water polo…… The is also a water sport centre adjacent to the hotel that has jet skis, parasailing, banana boats etc for hire. A long story short, what makes the hotel special is the staff. So friendly, efficient and a genuine willingness to please. So family friendly and a can do attitude. There is a big emphasis on hygiene too. The food in all the restaurants was first class. The buffet was expansive and catered for all nationalities and children. High quality food freshly prepared and replenished regularly. All our a la carte meals were an experience and delicious. When they say “all inclusive” they really mean it. There is no penny pinching here. Drinks are all from recognised brands. If you want wine with a meal you get the bottle (or two) at your table. During the day there are ice cream kiosks, fruit bars, coffee and alcoholic drinks/snacks readily available through an efficient ordering system with QR codes allocated to your seated area. Service was quick and efficient. Rubbish bins were emptied regularly and the pool toilets were also serviced regularly throughout the day. Entertainment is available at night at an outdoor stage there is a children’s disco early in the evening followed by a later stage production of singers and dancers. In summary we had a great family holiday This hotel goes the extra all inclusive mile with friendly staff who genuinely want you to enjoy your stay. We’ll definitely be back and I would strongly recommend it.